Résumé en anglais
Oftentimes stakeholders have differing perspectives about the significance of heritage places.These differences may lead to tension or conflict, and heritage practitioners may find themselves caught
in the middle. It is important for heritage practitioners not only to recognize these differences but also tobe prepared to resolve them. However, heritage practitioners often have no formal training in consensus
building or dispute resolution.Since the 1970s, an entire field of practice has developed around dispute resolution, consensus building,
and negotiation. Its concepts and techniques have been expanded and refined over time throughapplication to a wide range of societal issues and in various parts of the world. Over a number of years,
the Getty Conservation (GCI) Institute has been carrying out research to demonstrate the relevance ofconsensus building, negotiation, and conflict resolution concepts, methods, as well as specialists to the
practice of heritage planning and management. This work has included convening a workshop of bothheritage and consensus building specialists to explore this topic, the production of a resulting publication,
and subsequent engagement with a broader range of dispute resolution specialists, including thosefocused on resolving cultural identity-based conflicts. This work has been one aspect of a broader body of
research carried out by the GCI involving other heritage and allied professionals over the past twodecades.
The proposed paper will present this work, including the identification of a number of challenges,needs, and related recommendations for the heritage field, including related to philosophical concepts
and frameworks, capacity building and awareness raising, pilot projects, strengthening the ability ofthose in the heritage field to advocate and negotiate on the behalf of heritage, and interfiled
collaborations.